FAQ's

FAQ's

Q - My size is not in stock. Do I really need to wait to have a coat made for me? What if I don't like it? I will feel really bad returning a coat that was made just for me.

A - First of all, you are going to love your coat! I just know it. And if you don't, you can return or exchange it guilt-free.

The reason I am able to deliver such great quality is because I do not carry a lot of inventory. Companies that carry large amount of inventory need to dispose of their inventory season after season. By only making what is ordered, I can bring you a better quality coat in more size options without creating a bunch of waste. 

Q -Can I have my coat made to my size measurements?

A - If you are a petite or plus size individual struggling to find a coat that fits your frame, please reach out to me. Many of my patterns can be adjusted to fit your size.

A -  If you find that you are close to our standard size (but a few measurements are off, please reach out to me and I can send you the exact spec for the coat. Each style varies in fit and some are roomier in certain areas than others.

Q - Where can I try things on?

A- If you are local, you can also make an appointment to come to my studio or attend a local trunk show or event. Please subscribe to my newsletter for more information about these events.

If you are out of state, or just busy, you are welcome to order multiples through our online store if you are trying to decide between 2 colors or 2 sizes and/ or make returns under our 30 day policy once your items arrive.

Q - I have really long arms, should I size up in order to get the length I need?

A - The length of our coats in both the sleeve and hem length stay fairly consistent between sizes XS-XL.

Our standard size fit model (me!) is 5'10" tall, so our sleeve lengths are cut a bit longer than most brands in XS-XL.

Our size XXS and 1X are cut slightly shorter in their length.

 

Q - Do you ever run sales?

A - Yes! Please join our email list for the latest information on sales, new releases, and giveaways! It is very hard for me as a small business owner to discount my items often, but I do my best to offer little treats along the way!