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FAQ's

FAQ's

  • Coat Check Chicago offers "in stock", "pre-order", "made to order", and "custom" coats and jackets. Please reach out to us directly if you need an item immediately to determine if your item is "in stock." Otherwise, expect that you item may need to be "made to order."

  • Pre-Order: Occasionally Coat Check Chicago offers sales and discounts on "pre-order" items. During a pre-order sale, we accumulate multiple orders that are then produced in small batches and shipped to our customers at the promoted delivery date. Pre-orders can be returned within 30 days of their arrival to you under our return policy.

  • Made to order: Since we have the ability to make our products locally here in Chicago, most "out of stock" items can be made within 2-3 weeks of your purchase. Please note "made to order" items are made individually to OUR size standards and are not custom items (made to your measurements.)  Unfortunately, due to the labor involved to individually cut and sew one item, we cannot offer discounts on "made to order" items, however we do offer returns within 30 days of their arrival to you under our return policy.  

  • Custom: If you are interested in a custom piece please email liz@coatcheckchicago.com and I will see what I can do!  Custom pieces ARE made to your measurements but will require numerous fittings and consultations in order to "get it perfect."  Custom items are not returnable and will require a non-refundable deposit upfront.

  • In Stock:  We do carry a small but very limited stock of our products, so if you see something you like...add it to your cart before it's gone for good!  We work in limited edition fabrics and limited edition colors so there is no guarantee that it will always be there.